The Operations Science Podcast

How to Manage Global Medical Device Projects | Diana Dimitrova Interview

Managing global medical device projects is no small feat—especially when teams span multiple time zones and cultures. In this episode of the Operations Science Podcast, host Ed Pound interviews Diana Dimitrova, Senior Project Manager, who shares her proven strategies for leading complex programs that bring life-changing drug delivery devices to market.Discover how Diana: ✅ Coordinates cross-functional teams across Denmark, China, India, Europe, and the U.S. ✅ Builds trust and bridges cultural differences for high-performing teams ✅ Implements risk management and standardized processes to avoid costly delays ✅ Leverages AI and digital twins to accelerate development and reduce costs ✅ Balances speed, cost, scope, and patient safety without compromising qualityKey Topics Covered:Global project management in the medical device industryCross-cultural collaboration and communication best practicesRisk management and resource planning for large-scale programsAI and digital transformation in product developmentLeadership insights: facilitation vs. top-down decision-makingConnect with Us: 🌐 Learn more at opscience.org 📌 Subscribe for more episodes on operational excellence 👍 Like, comment, and share if you found this helpful! #OperationsScience #MedicalDevices #ProjectManagement #Leadership #AI #GlobalTeams #RiskManagement #OperationalExcellence

Mastering Cross-Border Production Transfers: Project Management Lessons from the Front Lines

In this episode of the Operations Science Podcast, host Ed Pound speaks with Ricardo Monge, a seasoned program manager specializing in medical device manufacturing. Ricardo shares his experiences orchestrating complex, multimillion-dollar project transfers across borders—merging technical rigor with human influence.You’ll learn: ✔ How to balance strategic timelines with tactical operations ✔ Best practices for managing scope creep and regulatory compliance ✔ The role of AI as a supportive tool in project management ✔ Why effective communication and cultural sensitivity matterTimestamps: 00:00 Introduction to the Operations Science Podcast 00:48 Meet Our Guest: Ricardo Monge 02:32 Ricardo's Role and Project Management Insights 04:57 Challenges and Best Practices in Project Transfers 23:47 The Role of AI in Project Management 26:58 Regulatory and Compliance Considerations 30:40 Effective Communication and Cultural Sensitivity 33:52 Personal Insights: Ricardo's Background and Interests 38:04 Conclusion and Final Thoughts #MedicalDevices #ProjectManagement #AIinBusiness #GlobalOperations #Leadership #Manufacturing #RiskManagement #PodcastEpisode #Innovation #OperationsScience

Transforming Operations at Scale: Lessons from Manufacturing to Boardroom | Oscar Sroor

In this episode of the Operations Science Podcast, host Edward Pound sits down with Oscar Sroor, a global operations leader based in Bordeaux, France, to explore what it really takes to achieve sustainable operational excellence.With experience spanning manufacturing, medical devices, FMCG, and global supply chains, Oscar shares his journey from classic lean initiatives to leading large-scale business transformations. The conversation goes beyond tools and frameworks, focusing on structured thinking, scientific discipline, cultural adaptation, and systems-level improvement.Key topics include:Why lean tools alone aren’t enoughHow to standardize and improve tender processesScaling capacity without burning out teamsOptimizing distribution networks and ERP systemsMeasuring cultural maturity in continuous improvementThe evolving role of AI, Industry 4.0, and Industry 5.0Leading transformation across diverse European culturesThis episode is essential listening for operations leaders, continuous improvement professionals, transformation leaders, and executives who want to move beyond surface-level optimization and build systems that truly perform.Timestamps - 00:00 Trailer00:47 Meet Our Guest: Oscar Sroor 01:31 Oscar's Continuous Improvement Journey 02:30 Explaining Operational Roles and Challenges 04:13 Transforming Business Processes 06:55 Standardizing Tender Processes 09:50 Measuring and Improving Tender Responses 15:31 Doubling Factory Capacity 17:37 Optimizing Distribution Networks 20:30 ERP Systems and Operational Decisions 27:16 Trainer Development and Kaizen Facilitation 28:41 Measuring Cultural Maturity in Lean Practices 29:39 Challenges in Training Facilitators 32:15 Communication and Cultural Adaptation in Europe 36:35 AI and Industry 4.041:58 Oscar Sroor's Journey and Influences 45:16 Balancing Work and Family Life 47:44 Podcast Conclusion and Call to Action#OperationsScience #OperationalExcellence #ContinuousImprovement #BusinessTransformation #LeanThinking #ProcessImprovement

The Hidden Complexity of Optical Lens Manufacturing | Operations Deep Dive with Stefano Relli

In this episode of the Operations Science Podcast, host Ed Pound sits down with Stefano Relli, an international leader in continuous improvement at a global precision optical lens manufacturer.Together, they break down the real-world challenges of running a make-to-order, high-variability production system and how balancing a push-pull system can transform flow, efficiency, and customer responsiveness.Stefano shares how his multicultural leadership journey shaped his approach to operational excellence, people alignment, and driving change in high-precision environments. From understanding the complexity of lens manufacturing to managing production capacity, optimizing equipment efficiency, and engaging both frontline teams and senior leadership, this episode dives deep into what it takes to run operations at scale.Perfect for professionals in manufacturing, operations, Lean systems, continuous improvement, and supply chain, this conversation delivers practical insights backed by global experience.Topics Covered:Handling high-mix, make-to-order challengesImplementing push-pull systemsCultural intelligence in leadershipAligning KPIs with operational goalsManaging variability and production capacityEngaging teams in continuous improvementThe human side of operational transformationStefano’s personal passion for road cyclingTimestamps - 00:00 Introduction to the Operations Science Podcast 00:49 Meet Stefano Relli: A Leader in Optical Lens Manufacturing 01:57 Stefano's Multicultural Journey and Its Impact on Leadership 08:24 Challenges of Make-to-Order Systems in Lens Manufacturing 12:46 Understanding the Lens Manufacturing Process 19:44 Implementing Push-Pull Systems for Operational Excellence 25:53 Ensuring Equipment Efficiency 26:42 Managing Production Capacity 28:31 Engaging Leadership in Continuous Improvement 34:20 Aligning People and Processes 35:26 Personal Journey and Influences 41:34 The Joy of Road Cycling 43:46 Conclusion and Final Thoughts#OperationsScience#ManufacturingExcellence#ContinuousImprovement#OpticalLensManufacturing#LeanManufacturing#MakeToOrder#PushPullSystem#OperationalExcellence#SupplyChain#LeadershipInManufacturing

Building the Future of Operations: Santiago Camacho on Leadership and AI

In this episode of The Operations Science Podcast, host Edward Pound sits down with Santiago Camacho, a global supply chain leader with over two decades of experience in manufacturing and operations. Currently spearheading the setup of a new Greenfield site in Portugal for Coloplast, Santiago shares a candid look at the realities of modern supply chain leadership.From balancing demand forecasts and managing production capacity to integrating AI into planning systems, Santiago explores how technology and people intersect in shaping the future of operations. He also reflects on leadership lessons, cross-cultural experiences, and how resilience and adaptability define successful supply chain transformation.Whether you’re an operations professional, manufacturing leader, or curious about the human side of global logistics, this episode delivers grounded insights and actionable takeaways.Timestamps:00:00 Introduction to the Operations Science Podcast 00:49 Meet Santiago Camacho: A Supply Chain Expert 02:03 Challenges in Modern Supply Chain Management 03:50 AI's Impact on Entry-Level Jobs 07:13 Building a New Greenfield Site in Portugal 14:50 Postponement Strategy in Supply Chain 17:12 Leadership Lessons from Santiago Camacho 21:23 Balancing Demand Forecasts and Capacity 28:52 Global Supply Chain Planning at Coloplast 34:57 Personal Insights: Santiago Camacho's Journey 39:56 Conclusion and Final Thoughts#SupplyChain #OperationsScience #Leadership #Manufacturing #Coloplast #AIinOperations #GlobalSupplyChain #OperationsExcellence #GreenfieldProject #Logistics #SupplyChainInnovation #BusinessStrategy #IndustrialLeadership #SantiagoCamacho #EdPound #Podcast #OperationalExcellence

The Woman Powering Africa’s Optical Industry | Lessons in Supply Chain Leadership | Silindile Sitole

In this episode of Operation Science, host Ed Pound sits down with Silindile Sitole, a leader in supply chain and operations who ensures millions of lenses travel seamlessly from Asia to Africa.From navigating time zone gaps and language barriers to optimizing freight methods and managing over 50,000 SKUs, Silindile shares her journey of resilience, precision, and leadership in one of Africa’s most complex supply networks.You’ll hear how her team adapted to port strikes, switched from air to sea freight for cost efficiency, and used data-driven systems like Microsoft D365 MRP to balance inventory across continents.Silindile also opens up about mentoring new teams, aligning production with capacity, and her thoughts on the future role of AI in supply chain operations.Whether you’re a manufacturing professional, operations leader, or just fascinated by how global logistics keep the world moving, this episode delivers deep operational insights and leadership lessons you can apply today.🎧 Listen now to explore how great operations leaders turn complexity into clarity.Timestamps - 00:00 Introduction by Ed Pound01:05 Meet Silindile Sitole: Managing global lens supply chains03:10 Challenges in working with Asian suppliers and time zones06:40 Switching from air freight to sea freight: Why and how10:15 Handling port strikes and emergency air shipments13:05 Communication and customer management during backorders16:30 Inside the polycarbonate lens production process20:00 Role of data and MRP in managing 50,000 SKUs24:40 Expanding operations to Mauritius28:20 Training new teams and overcoming system differences32:00 Key KPIs and weekly reporting for operational excellence37:25 Managing capacity and forecasting with production teams42:10 Collaboration between finance and supply chain teams45:20 Thoughts on AI and the future of supply chain automation49:15 Regulatory challenges, tariffs, and exporting to Africa53:00 Lessons in leadership, trust, and operational agility55:30 Closing thoughts: The future of efficiency in operations#OperationScience #SupplyChainLeadership #LogisticsPodcast #ManufacturingExcellence #OperationsManagement #SupplyChainAfrica #IndustrialInnovation #OperationalExcellence #AIinOperations #ManufacturingPodcast #BusinessOperations #LeadershipInAction #SupplyChainInsights #LensManufacturing #EdPoundPodcast #OperationsStrategy

From Toyota to Karl Storz: Logistics Insights with Juan Maldonado

In this episode of the Operations Science Podcast, host Edward Pound sits down with logistics veteran Juan Maldonado from Karl Storz, a global leader in medical device manufacturing. With over 25 years in the field, Juan takes us through the evolution of logistics, from paper-based processes to data-driven operations powered by technology and automation.They dive into the challenges of balancing customization vs. standardization, implementing new systems, and designing adaptable warehouse layouts. Juan emphasizes the role of employee engagement, inventory accuracy, and operational discipline in sustaining efficiency during growth.Drawing from his experience at Toyota, Juan also shares lessons on continuous improvement, simplicity in operations, and the importance of Gemba. Whether you’re in logistics, supply chain management, or operations leadership, this conversation offers practical strategies and timeless principles to keep processes efficient, resilient, and people-focused.Timestamps - 00:00 Introduction to the Operations Science Podcast00:49 Meet Juan Maldonado: Logistics Expert02:02 Evolution of the Logistics Industry03:08 Balancing Customization and Standardization06:29 Importance of Gemba and Employee Engagement10:34 Key Performance Indicators (KPIs) in Logistics14:13 Managing Efficiency During Growth16:14 Warehouse Layout and Adaptability21:22 Technology and Automation in Warehousing23:15 Inventory Accuracy and Final Thoughts24:13 Evolution of Inventory Management24:46 Daily Cycle Counts and System Integration27:20 Best Practices for External Warehouses31:22 Operational Discipline in Companies33:16 Lessons from Working at Toyota37:22 Personal Background and Career Journey42:44 Conclusion and Podcast Wrap-Up#Logistics #SupplyChain #WarehouseManagement #Automation #InventoryAccuracy #ContinuousImprovement #OperationsExcellence #ToyotaWay #EmployeeEngagement #Gemba #LogisticsPodcast #SupplyChainPodcast #OperationalDiscipline #LogisticsInnovation

Revolutionizing Shipbuilding: A Journey with Lisa Elles | The Operations Science Podcast | Ep 109

Welcome to the Operations Science Podcast! In this episode, host Ed Pound welcomes Lisa Elles, a trailblazer in the shipbuilding and ship repair industry. With over 30 years of experience, Lisa discusses the challenges and triumphs of the maritime sector, shedding light on the Lean Shipbuilding model and its transformative impact. From the historical significance of Liberty ships to the potential of AI in ship design, this episode delves into the complexities and innovations driving the industry forward. Tune in to explore leadership secrets and operational excellence that could revolutionize your approach to operations.00:00 Introduction to the Operations Science Podcast00:49 Meet Lisa Elles: Transforming the Shipbuilding Industry02:25 Challenges and Innovations in Shipbuilding04:57 Historical Insights: The Liberty Ships08:14 The Decline and Future of US Shipbuilding11:36 Lean Shipbuilding Model: Principles and Applications18:10 Impact of Lean Shipbuilding on the Industry30:55 The Role of AI in Ship Design and Production35:32 Lisa Elles: Personal Journey and Professional Insights41:28 Conclusion and Final Thoughts

The Global Electronics Scene | Sanjay Huprikar | The Operations Science Podcast | Ep 108

In this episode of the Operations Science Podcast, host Ed Pound interviews Sanjay Huprikar, Chief Global Officer of the Global Electronics Association. They delve into the complexities of global trade policies, tariffs, and their impact on electronics manufacturers. Sanjay shares insights into the evolution of the association, its expanded focus on advocacy, training, and industry standards, and the importance of supply chain resilience. They also discuss the growing influence of AI in manufacturing and the importance of lifelong learning and mentorship in the industry. The episode concludes with personal anecdotes from Sanjay's career and his passion for music, baseball, and world travel.00:00 Introduction to the Operations Science Podcast00:49 Meet Sanjay Hooper Car: A Leader in Electronics Manufacturing01:50 Global Trade Policies and Their Impact on Electronics Manufacturing05:21 Challenges Facing the Electronics Industry13:13 The Evolution of the Global Electronics Association20:07 Training and Upskilling in Electronics Manufacturing22:49 Upskilling in Engineering: Opportunities and Challenges24:10 The Excitement of Soldering Competitions28:04 AI's Impact on the Electronics Industry30:16 Advocacy and Industry Leadership32:52 Personal Journey and Early Career37:15 Hobbies and Personal Interests38:43 Conclusion and Final Thoughts

The Art of Learning from Mistakes | Mark Graban | The Operations Science Podcast | Ep 107

In this episode of the Operations Science Podcast, host Ed Pound interviews Mark Gray, a thought leader in continuous improvement and lean thinking. Mark shares insights from his extensive experience across industries, the importance of learning from mistakes, and the role of leadership in fostering a culture of psychological safety. Learn about the integration of lean principles with statistical process control, the impact of motivational interviewing, and how AI could revolutionize improvement work. The conversation also delves into Mark's personal journey and early influences that shaped his career.00:00 Introduction to the Operations Science Podcast00:56 Meet Our Esteemed Guest: Mark Gray02:29 Mark Gray's Journey to Thought Leadership05:36 The Inspiration Behind 'The Mistakes That Make Us'08:59 Balancing Process and Innovation Mistakes15:09 Creating Psychological Safety in the Workplace17:58 Mark Gray's Favorite Mistakes28:01 The Power of Saying It Out Loud29:50 Switching Topics: Northwestern and Factory Physics32:43 Applying Operation Science in Healthcare34:11 Challenges in Healthcare Operations40:20 Integrating Lean and Other Methodologies44:53 The Role of AI in Improvement Work48:56 Personal Background and Influences52:26 Conclusion and Final Thoughts